Careers in Energy Ltd ("Careers in Energy", "we", "us") provides online training and related services.
Registered office: [Insert Address], London, Great Britain
Company number (if applicable): [Insert Company No.]
Email: contact@careersinenergy.com
Website: https://www.careerinenergy.com
These Terms & Conditions ("Terms") govern your use of our website and the purchase and use of our training products and services, including access delivered via our online platform (the "Platform").
We may use third‑party services to deliver parts of our website and training (for example, payments, analytics, email, video hosting). Those providers have their own terms and privacy notices; where relevant, they are identified in our Privacy Policy. Your contractual relationship for course access, licences, refunds and acceptable use is with Careers in Energy Ltd under these Terms.
You must be 16+ to use our services. Creating a Careers in Energy account may be required to access courses. You are responsible for keeping login credentials confidential and for activities under your account. Tell us and Careers in Energy promptly if you suspect unauthorised access.
Prices are shown in GBP (£) and include applicable UK taxes unless stated otherwise. We may change prices from time to time (changes do not affect an accepted order). Payments are processed securely by Careers in Energy’s payment providers (e.g., Stripe/PayPal). We do not store your full card details.
Upon purchase, we grant you a personal, non‑transferable, non‑exclusive licence to access the course for your own learning. Unless we state otherwise, you must not share, resell, copy, record, or redistribute our videos, downloads, assessments, or any course materials. You may not remove copyright or other rights notices.
If you buy a membership or other subscription, it will renew automatically for the same period unless you cancel in your Careers in Energy account before the renewal date. Benefits continue until the end of the paid term. Unless we tell you otherwise, fees are not prorated on cancellation.
If you purchase as a consumer (not a business), the Consumer Contracts Regulations 2013 may give you a 14‑day cooling‑off period from the day after your purchase. However, for digital content (e.g., streaming a lesson or downloading materials), you will lose the right to cancel once you start the download/stream after we have provided clear information and obtained your express consent to early access. We will present this consent at/near checkout on Careers in Energy.
If you have not accessed the content and are within 14 days, contact us at contact@careersinenergy.com to cancel for a refund. If you are a business customer, statutory cooling‑off rights do not apply.
We may, at our discretion, offer refunds within 14 days of purchase where you have not accessed more than 20% of the course, or as stated on the specific course page. This goodwill policy is in addition to your legal rights.
Unless clearly stated, we do not guarantee assessment success, certification, job placement, or any specific outcome. Any certificates issued reflect completion criteria we specify; they are not accredited unless expressly stated.
You will not upload or share content that is illegal, infringing, defamatory, obscene, harassing, deceptive, or otherwise inappropriate. You will not attempt to bypass access controls, scrape materials, or interfere with the Platform’s operation. We may suspend or terminate access for breaches.
If you submit content (e.g., forum posts, assignments, reviews), you grant us a worldwide, non‑exclusive, royalty‑free licence to use, reproduce, and display that content in connection with delivering and improving the services. You promise your content is lawful and does not infringe third‑party rights.
All course materials and site content are owned by us or our licensors and protected by copyright and other IP laws. Except as permitted by your licence in Clause 5, you may not reproduce, distribute, adapt, or make derivative works without prior written permission.
We aim to keep courses available and up to date, but we may modify, suspend, or discontinue content (for example, to update legislation or industry practice). Where a material change significantly reduces content you have paid for, we will provide appropriate remedies (e.g., alternative access or prorated refund).
Our content is provided for educational purposes only. It is not legal, financial, or technical advice. While we use reasonable skill and care, we do not warrant uninterrupted availability or error‑free content. Nothing in these Terms limits your statutory rights.
We do not exclude liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Subject to the foregoing, we are not liable for: (a) loss of profit, revenue, data, goodwill, or business; (b) indirect or consequential loss; and (c) any loss arising from third‑party platform outages or third‑party provider failures beyond our reasonable control. For paid services, our aggregate liability for foreseeable loss or damage is limited to the fees you paid to us in the 3 months prior to the event giving rise to the claim.
We act as data controller for your account and marketing preferences. Careers in Energy acts as our processor/sub‑processor for platform delivery and payments. See the Privacy Policy (Part B) for details, legal bases, and your rights under UK GDPR and the Data Protection Act 2018.
We may suspend or terminate access if you breach these Terms. On termination, your licence ends and you must cease use of our materials. Termination does not affect accrued rights.
We are not liable for delays or failure to perform caused by events beyond our reasonable control (e.g., internet outages, platform downtime, strikes, acts of God). We will take reasonable steps to minimise the impact.
We welcome the chance to resolve issues. Please contact contact@careersinenergy.com. If we cannot resolve your complaint, you may refer it to an Alternative Dispute Resolution (ADR) body or the Online Dispute Resolution (ODR) platform (if available). This clause does not prevent court proceedings.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers resident elsewhere in the UK or EU may benefit from mandatory consumer protections and can bring proceedings in their local courts.
We may update these Terms to reflect legal or operational changes. We will post the updated version with a new “Last updated” date and, where changes are material, we will give reasonable notice via the website or email. Continued use after changes indicates acceptance.
Careers in Energy Ltd — [Insert Address], London, Great Britain
Email: contact@careersinenergy.com
Careers in Energy Ltd is the data controller for personal data described in this policy. We deliver digital courses using third‑party service providers (acting as processors/sub‑processors). Contact: contact@careersinenergy.com.
Identity & contact: name, email, job title, company, country, phone (optional).
Account data: enrolments, progress, completion, certificates.
Transaction data: purchases, receipts, last 4 digits/expiry (via payment processor); we do not store full card numbers.
Usage/technical: IP address, device, browser, logs, approximate location, referral source, cookie IDs.
Communications & preferences: support requests, survey responses, marketing opt‑ins.
Deliver services and manage your account (contract).
Process payments and prevent fraud (contract/legitimate interests/legal obligation).
Provide support and service notices (contract/legitimate interests).
Improve courses and site, analytics (legitimate interests; consent where cookies required).
Marketing communications (consent for email/SMS where required; soft opt‑in where applicable).
Legal compliance (legal obligation), including tax and accounting.
We share data with service providers who act under our instructions: Careers in Energy (course delivery), payment processors (e.g., Stripe/PayPal), email tools (e.g., MailerLite/ConvertKit), analytics and hosting. Some providers store data outside the UK; we rely on adequacy decisions or Standard Contractual Clauses plus supplementary measures.
Account and transaction records: typically 6 years for tax/accounting.
Course logs and activity: retained as needed for delivery and audit, then minimised or anonymised.
Marketing: until you unsubscribe or we detect inactivity for a reasonable period.
You have rights to access, rectification, erasure, restriction, objection, portability, and to withdraw consent at any time. You can also complain to the ICO: https://ico.org.uk/ . Contact us at contact@careersinenergy.com to exercise rights.
We use appropriate technical and organisational measures, including encryption in transit, access controls, and least‑privilege practices. No internet service is 100% secure; please use strong passwords and enable multi‑factor authentication where available.
Our services are not directed to children under 16. Do not register or provide personal data if under 16.
We may update this policy from time to time. We will post changes and update the “Last updated” date.
Cookies and similar technologies (e.g., pixels, local storage) help operate the site, remember settings, analyse usage, and personalise content/ads.
Strictly necessary (e.g., session/authentication, security, load balancing).
Performance/analytics (e.g., Google Analytics or Careers in Energy analytics).
Functional (e.g., remember preferences, video playback).
Advertising/remarketing (e.g., Meta/Google Ads, where used).
Specific cookies may vary as Careers in Energy and our tools change. Careers in Energy’s own cookies are governed by Careers in Energy’s policies when you are on Careers in Energy‑hosted pages.
On first visit, we present a consent banner for non‑essential cookies. You can adjust preferences at any time via the banner link or browser settings. Essential cookies cannot be switched off. If you disable certain cookies, some features may not function.
See guidance for: Chrome, Firefox, Safari, Edge (links may be provided on the live page).
We may update this Cookie Policy; changes will appear with an updated “Last updated” date.
Questions about cookies or privacy: contact@careersinenergy.com
Insert company number and registered address.
Insert official contact email (and DPO contact if designated).
Confirm refund wording on each product page and ensure Careers in Energy checkout includes explicit consent to lose the 14‑day cooling‑off right when accessing digital content immediately.
Add links to: Terms, Privacy, Cookies in site footer and in Careers in Energy checkout/footer.
Configure cookie banner with category toggles and record of consent.
Enable MFA on Careers in Energy and email tools; restrict internal access on a need‑to‑know basis.
Keep a Record of Processing Activities (RoPA) and Data Processing Agreements with providers (Careers in Energy, email, analytics, etc.).